Free Shipping

We offer free shipping within the contiguous United States (the lower 48 states); orders are usually shipped out within ONE(1) business day upon the receipt of the order.

Orders are not sent out or processed on weekends and public holidays.If there are any significant delays when processing your order, Reebelo will be in touch via email.

Once an order is processed and verified, we will provide the Buyer with a confirmation and a tracking number via email.

Changing Delivery Address

Once an order is placed, we are unable to change the delivery address. Please ensure that the shipping address provided at checkout is accurate and up to date. YouSolutions.store is not responsible for any delays or delivery issues caused by incorrect shipping information provided by the customer.

Delivered But Not Received Claims

While not common, there may be an instance where the tracking of the package confirms delivery but the customer is unable to locate the package. In such instances, the customer must make the claim within 14 calendar days of the delivery date of their item(s). Any claims submitted after this 14-day period will be automatically rejected and the item(s) will not be eligible for a refund. The delivery date is considered the date on which the shipment tracking indicates the item(s) were successfully delivered to the provided address. To make a claim within the 14-day period, the customer can log into their account, go to My orders, locate the item(s) and click Help and follow the prompts to submit a claim.